Terms and Conditions
Roadway Relocation Terms and Conditions
Relocation logistics inherently involve complexity, particularly when coordinating services across state lines or international borders. At Roadway Relocation, we are dedicated to mitigating these operational challenges by providing a secure, transparent, and highly regulated moving experience. These Terms and Conditions govern your engagement with our platform and services.
1. Transactional Security and Client Protection
Roadway Relocation mandates strict operational transparency and financial security for all moving transactions. To safeguard our clientele, we utilize secure payment protocols. Funds submitted for moving services are held securely and are only disbursed upon the satisfactory completion and client inspection of the rendered services. This ensures comprehensive protection from the initiation of your move through to its finalization.
2. Licensing and Regulatory Compliance
Roadway Relocation operates as a fully licensed and regulated logistical entity. We maintain rigorous compliance with all applicable federal, state, and local regulations governing the transportation and relocation industry. To uphold our standard of excellence and ensure safe, reliable service delivery, our operations are subject to routine internal and external audits.
3. Commitment to Service Integrity
By engaging Roadway Relocation, you are partnering with a vetted, legitimate service provider dedicated to ethical business practices and the aggressive safeguarding of our clients against fraudulent industry practices. Your peace of mind is our paramount operational objective.
SMS Terms of Service
By providing your mobile phone number to Roadway Relocation, you acknowledge and agree to the following terms regarding Short Message Service (SMS) communications:
- 1. Data Privacy & Non-Disclosure: We respect your privacy. Under no circumstances will your mobile phone number be shared with, sold to, or distributed to any third-party entities for marketing or promotional purposes.
- 2. Scope of Communications: Upon opting in, you authorize Roadway Relocation to send SMS communications strictly pertaining to your active inquiries or logistics. This may include moving estimates, relocation status updates, scheduling confirmations, and critical service alerts.
- 3. Message Frequency: The volume of SMS communications you receive will vary strictly based on the real-time status, timeline, and requirements of your specific relocation project.
- 4. Carrier Tariffs and Surcharges: Standard message and data rates may apply depending on your mobile carrier network and geographic location. Roadway Relocation is not liable for these third-party charges.
- 5. Methods of Enrollment (Opt-In): Consent to receive SMS communications is obtained when you voluntarily submit an online contact request, quote form, or application via the Roadway Relocation website.
- 6. Revocation of Consent (Opt-Out): You retain the right to terminate SMS communications at any time. To immediately opt out, reply STOP to any message received from us. Should you wish to reinstate communications, simply reply START.
- 7. Support and Assistance: For immediate assistance regarding our SMS program or your logistical services, reply HELP to any message, contact our support team at 855-984-MOVE, or email us at info@roadwayrelocation.com.
- 8. Standard Statutory Disclosures:
• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to cancel.
• Reply HELP for assistance.
For further details regarding the handling of your data, please review our Privacy Policy.